Privacy Policy - Aristo Decor

Aristo Decor & Furnishings Pvt. Ltd. (referred to as "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services related to the designing, manufacturing, and installation of high-end office furniture.

Information We Collect

We collect information that you provide directly to us when you interact with our site or services. This may include:

Business contact information such as your name, job title, company name, address, email address, and phone number.
Information related to your inquiries, project requirements, or preferences for our products and services (executive desks, ergonomic chairs, conference tables, storage solutions, modular systems, custom furniture).
Communications you send to us.

We may also automatically collect certain information when you access and use our site. This information may include:

Usage details, such as the pages you visited, the time and date of your visit, and the time spent on those pages.
Technical data, such as your IP address, browser type, operating system, and referring URLs.

How We Use Your Information

We use the information we collect for various business purposes, including:

To provide, operate, and maintain our site and services.
To respond to your inquiries and provide customer support.
To understand your needs and preferences to tailor our product and service offerings.
To process and manage your requests or orders for our furniture solutions.
To communicate with you about our products, services, and promotions that may be of interest to you (where permitted by law).
To improve our site, products, and services.
To comply with legal obligations and protect our rights and interests.

Lawful Basis for Processing (relevant for certain jurisdictions)

We process personal data based on the following legal grounds:

Necessary for the performance of a contract or to take steps at your request before entering into a contract.
Necessary for compliance with a legal obligation to which we are subject.
Necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Your consent, which you may withdraw at any time where consent is the legal basis for processing.

How We Share Your Information

We may share your information with third parties in the following circumstances:

With trusted service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, and IT services. These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
If required by law, court order, or government regulation.
In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With your consent or at your direction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data.
The right to object to the processing of your personal data.
The right to request restriction of processing your personal data.
The right to receive your personal data in a structured, commonly used, and machine-readable format (data portability).
The right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns regarding this privacy policy or our data practices, please contact us by writing to the following address:

Aristo Decor & Furnishings Pvt. Ltd.
401,
Vrindavan Towers,
Bandra Kurla Complex (BKC),
Mumbai, Maharashtra,
400051
India